1. Warranty cases:
- The newly delivered product does not match the image provided or on the website
2. Cases not covered by warranty:
- The product is scratched due to long-term use
- The product is dented or deformed due to impact
- The product has the manufacturer's label peeled off
3. Conditions for return or 100% refund:
- The product is found to be defective by the manufacturer upon receipt.
- The product is not the same as the product you ordered on our website.
- Customers need to return the goods within 02 working days from the time you receive the goods.
- Returned products must have the original label, box, and packaging of the product intact as when you initially received the product